Jeep Good. Chrysler Lease Bad.

Well, I thought I would post about the Jeep because it has been about two weeks now that the jeep has become my primary vehicle. I turned in my leased Dodge Ram, and I thought I would share my story.

When I leased the vehicle, I was sitting with my sales rep at the dealership and he had a call come in from someone who was getting their newly leased vehicle serviced. He lied to the person on the phone right in front of me, and I should have gotten up and walked out right then, but I had an employee discount combined with a good deal and felt trapped into continuing. When wrapping up the paper work, I told the sales rep that I wanted to buy extra miles because I knew I would need them. The sales rep messed up the paper work, and had to have the head salesman approve the new mileage. I was really confused at what happened, especially for something that seemed so easy.

Anyways, I wanted a silver Dodge Ram Quad-cab, and to get one they had to have it delivered from another dealership which seems like a common thing that happens (at least around the Detroit area). I was told it would take several days to get it from a dealership that was about two hours away. I figured they needed time, and I did not have a problem with that. The day it was to be delvered my sales rep called me and told me that the truck was involved in an accident during the delivery and they would have to find a new one. Mysteriously it seemed that the truck I picked up later was the same one, and I am sure he was just making up an excuse for the delay in making the trade for my vehicle.

When the truck finally showed up late, it did not have the free bed liner I was promised in the deal. At this point, the problem was I did not have a vehicle and could not wait any longer, so the sales rep said if I came back within a week they would put one in for me. So, a week later I went in and after about 30 minutes they had the thing in. Thus began my two year lease of my Dodge Ram.

I never had a problem with the truck until almost exactly one year later, the check engine light came on. I called up the same dealership and was told that they do not schedule appointments, and just to bring the truck down when I want. I went down on my way home from work, and I was told that they were extremely busy and that it probably wasn’t anything to worry about. For some reason my sales rep was working in the service department that day, and said to just bring it back within a couple weeks. I was slightly mad, but the whole thing was under warranty so if it broke it would get fixed for free.

Well, several months down the road I called a different dealership that actually took appointments. I was in and out in 25 minutes, and it was no big deal. I decided to never deal with my previous dealership again, but decided I would still turn in the vehicle there because it was more convienent. I turned the vehicle in a couple weeks ago, and then got my lease end statement yesterday.

The lease end statement said I was 5,000 miles over my mileage limit, and also charged me a different rate per mile than what was stated on my lease. There is also the turn-in fee that is never mentioned when you lease a vehicle. Basically, you have to pay the dealership to take the car back that they already own. Chysler was nice enough to give me a coupon to wave this fee, but only if I leased another car from them. No thanks. I had to call the financial department and they said it was a billing mistake, and that they would send out another bill shortly.
I now own a 1979 CJ-7 with no monthly payment, low insurance rates, and it gets just as good as gas mileage as the truck. Ever since I had the engine rebuilt on the Jeep I have not had any major problems, and for the past two weeks it seems to run better every time I drive it. It has some quirks that I am trying to take care of, but overall I am very happy with my Jeep. I will never lease from Chrysler again. I might buy a newer Jeep vehicle some day, but I think I am done with leasing.

One thought on “Jeep Good. Chrysler Lease Bad.

  1. love my jeep – hate the lease thru chrysler financial – never again – am looking at a used jeep not from a jeep dealer – will never go there again

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